Privacy policy

Who does this policy apply to?

This policy applies to the Android app PDFriend (Google Play package com.itdeveapps.imagetopdf), to the iPhone app PDFriend (App Store app ID 6826358395) and to the website jpgtopdfapp.com. In this policy, "we" means the developer of PDFriend. "You" means the person who uses the app or the website.

What happens to your images and PDF files?

Your images, PDF files, text, signature and passwords stay on your phone. The app makes each PDF on the device. We do not have a server that receives your files. We cannot see your files.

• The app saves new PDF files in Documents/ImageToPDF on your phone. Images from PDF to JPG go to Pictures/ImageToPDF.
• When you share a file, Android sends it to the app that you choose. That app has its own privacy policy.
• A password that you add to a PDF goes into the file. The app does not keep a copy of the password.

Which data goes to Google, and why?

PDFriend uses some Google services. Each item below says what the service does and what data it can send.

Crash reports (Firebase Crashlytics)

When the app crashes, Firebase Crashlytics sends a crash report to Google. We use the reports only to find and repair errors. A report contains:

• the device model and the Android version,
• the app version,
• the place in the code where the crash happened (the stack trace),
• a random installation ID. This ID identifies the installation of the app, not you.

A crash report does not contain your images, PDF files, text or signature. Crashlytics keeps crash reports for 90 days. Google processes this data under the Firebase privacy terms.

Usage statistics (Google Analytics for Firebase)

From version 1.0.2, the app sends usage statistics to Google Analytics for Firebase. We use them to learn which tools people use, which tools fail, and which parts of the app need work. The statistics contain:

• the screens that you open and the tools that you use, for example "Merge PDF",
• the result of each tool: saved, failed (with a short error code) or stopped, and how long it took,
• counts and settings, for example the number of pages, the page size or the compression level,
• your taps on the paywall and on the "Watch an ad" offer, and the result of a purchase (not your payment details),
• the theme, the colour, and if you have PDFriend Pro,
• a random app instance ID, the device model, the Android version, the app version, the language, and the approximate location (country and region) that Google gets from your IP address.

The statistics never contain your images, PDF files, file names, text, signature, passwords or the web addresses that you type. The app sends the statistics also when you have PDFriend Pro.

In the European Economic Area, the United Kingdom and Switzerland, your choice in the Google consent form also controls the statistics. If you do not consent, Google Analytics does not store an ID on your device for the statistics. It receives only data without an ID, and it estimates the totals from this data. To check your region, the app asks the Google consent service each time it starts, also with PDFriend Pro. Google Analytics keeps the statistics for 14 months. Google processes this data under the Firebase privacy terms.

Document scanner and text recognition (Google Play services and ML Kit)

Smart Scan and ID Card use the Google document scanner in Google Play services. Extract text uses Google ML Kit text recognition. Both run on your phone. Your images do not go to Google for the scan or for the text recognition. Google Play services and ML Kit can send diagnostic and usage data about these features to Google, for example the feature version and its performance. Google describes this in the ML Kit terms.

Review card (Google Play In-App Review)

When a task saves a file, the result screen can ask Google Play to show a review card. Google Play decides if the card shows. If you write a review, it goes to Google Play, not to us. The Google privacy policy applies.

Web to PDF

Web to PDF loads the web address that you type, as a web browser does. The website that you open receives your request and your IP address. That website has its own privacy policy. The app does not send the address to us.

Which data do the ads use?

From version 1.0.1, the app shows ads from Google AdMob when you do not have PDFriend Pro. The app shows two types of ads:

• Native ads in the file lists and on the result screen. A native ad has the label "Ad".
• A rewarded ad, only when you tap "Watch an ad, use it once". After the ad, you can use a Pro tool for one document or one time.

To show and measure ads, the Google Mobile Ads SDK sends data to Google. This data can include:

• the advertising ID and the app set ID of your device,
• your IP address, and the approximate location that Google gets from it,
• the device model, the Android version, the app version and the language,
• your interactions with the ads, for example a view or a tap,
• diagnostic data about the ads SDK.

The ads SDK does not receive your images, PDF files, text or signature. Google and the ad partners that you allow can use this data to show, measure and personalise ads. Google describes this in How Google uses information from sites or apps that use its services.

Your consent in the EEA, the UK and Switzerland

In the European Economic Area, the United Kingdom and Switzerland, the app shows a consent form from Google (the User Messaging Platform) before it loads ads. In the form, you can select "Consent", "Do not consent" or "Manage options". If you do not consent, Google does not use your data for personalised ads. The app can then show ads that are not personalised. To change your choice at any time, open Settings in the app, then tap "Privacy choices".

The advertising ID

The advertising ID is a number that Android gives to your device for ads. You can reset or delete it in the Android settings, for example under Privacy, then Ads. After you delete it, the ads are not personalised with this ID.

PDFriend Pro and ads

When you have PDFriend Pro, the app does not show ads. When the app opens with PDFriend Pro, it does not start the ads SDK and does not show the consent form.

What happens when you buy PDFriend Pro?

From version 1.0.1, you can buy PDFriend Pro in the app, as a yearly subscription or as a one-time purchase. Google Play handles the payment. We do not receive your payment details.

The app uses RevenueCat to check your purchases. RevenueCat confirms each purchase with Google Play and tells the app if you have PDFriend Pro. Each time the app opens, it asks RevenueCat for your Pro status. The app sends RevenueCat:

• a random app user ID that the RevenueCat SDK makes on your phone. This ID is not your name or your email address,
• the purchase data from Google Play, for example the product, the price, the currency, the date and the purchase token,
• technical data, for example the app version, the Android version and your IP address.

From version 1.0.2, the app also sends RevenueCat the app instance ID of Google Analytics for Firebase, so the statistics can count the renewals and the cancellations of a subscription. RevenueCat does not receive your files or the advertising ID. RevenueCat processes this data for us. The RevenueCat privacy policy applies. To cancel a subscription, open Settings in the app, then tap "Manage the subscription". You can also cancel it in the Google Play app.

Which permissions does the app use?

The app does not ask for the camera permission. The Camera tool opens the camera app of your phone. You pick images with the Android photo picker or the file picker, so the app receives only the images that you select.

Which data does the app keep on your phone?

The app keeps its settings, the theme and your saved signature in its private storage on your phone. From version 1.0.1, it also keeps your consent choice, the number of app starts for the ad timing, and your Pro status from RevenueCat. Other apps cannot read this storage. When you uninstall the app, Android deletes this data. PDF files in Documents/ImageToPDF stay on your phone until you delete them.

If Android backup is on for your Google account, Android can include the private storage of the app in that backup. Google keeps the backup, encrypted, in your Google account. You control this in the Android settings, under Backup.

What is different in the iPhone app?

The iPhone app has the same tools and uses the same services as the Android app, with the differences below. The version numbers in this policy are the Android versions. The iPhone app has all the features in this policy from its first version (1.0.0).

• Files. The app saves PDF files in its own folder. The Files app shows this folder as On My iPhone > PDFriend. When you share a file, iOS sends it to the app that you choose. When you share images, a web address or text to PDFriend from another app, iOS gives them to PDFriend on your iPhone.
• Scan and text recognition. Smart Scan and ID Card use the Apple document camera. Extract text and Searchable text use the Apple text recognition (Vision). Both run on your iPhone. The iPhone app does not use Google Play services or ML Kit.
• Crash reports and usage statistics. The app uses Firebase Crashlytics and Google Analytics for Firebase, as described above. The data contains the iOS version instead of the Android version.
• Permission to track. Before the first ad, iOS asks if PDFriend can track you (App Tracking Transparency). If you allow it, the ads SDK and Google Analytics can receive the advertising identifier (IDFA) of your iPhone. If you select "Ask App Not to Track", they do not receive it, and the ads are not personalised with it. To change your choice, open the Settings app, then Privacy & Security, Tracking. The Google consent form in the EEA, the UK and Switzerland works as on Android. With PDFriend Pro, the app does not ask.
• Purchases. The App Store handles the payment. We do not receive your payment details. RevenueCat confirms each purchase with the App Store and receives the App Store purchase data, for example the product, the price, the currency, the date and the transaction ID. To cancel a subscription, open Settings in the app, then tap "Manage the subscription", or use the subscriptions of your Apple Account.
• Review prompt. When a task saves a file, the app can ask iOS to show the App Store rating prompt. Apple decides if it shows. If you write a review, it goes to the App Store, not to us.
• Permissions. The Camera tool, Smart Scan and ID Card need the camera. iOS asks you the first time. PDF to JPG needs permission to add photos to your library, and iOS asks you the first time. You pick images with the iOS photo picker, so the app receives only the images that you select. The app cannot read your photo library.
• Data on your iPhone. The app keeps its settings, your signature, your consent choice and your Pro status in its private storage. When you delete the app, iOS deletes this data and the PDF files in On My iPhone > PDFriend. Move the files that you want to keep to another folder first. If iCloud Backup is on, iOS can include the app data and the PDF files in the backup. Apple keeps the backup in your iCloud account.
• Your choices. To delete all app data, delete the app. To ask us to delete your purchase data at RevenueCat, send us an email with the order ID from your App Store receipt.

Which data does this website collect?

This website sets no cookies of its own. It has no analytics and no advertising. Our host, Cloudflare, processes the technical data of each request, for example the IP address, to deliver the page and to protect the site from attacks. The Cloudflare privacy policy applies. The fonts load from Google Fonts, so Google receives your IP address when a page loads.

What are your choices and rights?

• You can delete any PDF file in the app or in the file manager of your phone.
• You can delete all app data: open the Android settings, then Apps, PDFriend, Storage, Clear storage. Or uninstall the app.
• We do not sell your data for money. From version 1.0.1, the ads SDK sends data to Google for ads (see "Which data do the ads use?"). In the EEA, the UK and Switzerland, you control this in "Privacy choices". In all countries, you can delete the advertising ID in the Android settings.
• If you want us to delete your purchase data at RevenueCat, send us an email. Include the order number from your Google Play receipt (it starts with GPA.).
• We cannot connect the usage statistics to your name. To stop them, you can select "Do not consent" in "Privacy choices" (EEA, UK and Switzerland), or uninstall the app. To delete them, send us an email.
• We cannot connect a crash report to your name. If you want us to delete crash data, send us an email. Include the approximate date of the crash, so we can find it.
• You can have rights under the law of your country, for example the GDPR in the European Union or the CCPA in California. To use a right, send an email to the address below.

Is PDFriend for children?

PDFriend is a general tool for all ages. It is not made for children under 13. We do not knowingly collect personal data from children. The app has no account and no chat.

How will we tell you about changes?

When this policy changes, we update this page and the date at the top. For a large change, we also tell you in the release notes on Google Play and the App Store.

Contact: send an email to support@jpgtopdfapp.com. We answer questions about privacy in English.